This targeted training course is designed for business owners, in-house lawyers, and senior personnel involved in litigation and dispute resolution, providing essential guidance on the Small Claims Track within the UK civil justice system. The course demystifies the process, helping participants understand how to effectively manage small claims, reduce risks, and improve outcomes.

This course covers:

• Which claims qualify for the Small Claims Track and criteria for assignment

• Choosing the correct court and jurisdiction for issuing a claim

• Understanding court fees and potential cost implications

• Rules and best practices for drafting clear and compliant statements of case

• How to respond to a small claim, including completing the Acknowledgment of Service and Defence

• Managing key deadlines and accurately calculating timeframes under the Civil Procedure Rules

• Costs rules specific to small claims and implications for parties

• Using the Small Claims Mediation Service to explore early settlement options

• Overview of trial procedures and what to expect on the day

Through practical explanations, FAQs, and real-world examples, attendees will gain confidence in handling small claims efficiently and within the regulatory framework, avoiding common pitfalls and optimising dispute resolution strategies.